Terms of Use

This website is operated by Carrot Studios Private Limited (Fineartpixel, we, us or our). By accessing and browsing the www.fineartpixel.com website (Website), you agree to comply with the terms and conditions set out below (Website Terms of Use).

If you are a visitor to our Website and do not agree to comply with these Website Terms of Use you must immediately leave this Website.
If you are in the process of registering as a member of the FineArtPixel service and do not agree to comply with these Website Terms of Use, you must immediately leave this website.
Our Website
The purpose of this Website is to provide a service to enable:
Registered users (Members) to purchase and download Vector images, graphics, icons and illustrations (Content); and You will be responsible for your use of any information on our Website or on any website linked to our Website. You should make your own investigations as to the quality and usefulness of all such information.

Intellectual Property Rights
You acknowledge and agree that:
The content displayed or available on our Website is of significant commercial value to us and the Artists who developed that Content; all rights, including copyright and other intellectual property rights, in the Website, the Content and the other materials displayed on the Website (Materials), are owned by, licensed to, us and the Artists (as applicable); and except as expressly stated in these Website Terms of Use (and the Fineartpixel Membership and Content License Agreement if you are a Member), no right or licence is granted to you in relation to the Website, the Content or the Materials or the intellectual property rights in the Website, Content or Materials.
You may use the Website to browse Content and use the information made available on the Website, provided that you do not: copy any of the Content or Materials, unless you are a Member and are permitted to do so under the Fineartpixel Membership and Content License Agreement; compile or extract Materials or Content from this Website for the purpose of making such Materials or Content available to others (whether as a directory or otherwise) whether for a profit, fee or other consideration; or use any trade mark in a manner that is reasonably considered by us, or our licensors, to be a misuse or misappropriation of that trade mark.
Refund Types:-
Individual Downloads
An individual download may be eligible for a refund, if it meets any of the following criteria:
Duplicate Download: If an identical image/size is accidentally downloaded multiple times. Failed Download:If there is a technical problem preventing the successful download of the image. This may include a corrupt file, unexpected removal of image, or site technical difficulties. Please note that support must be contacted and provided up to 1hr to resolve the issue, before a refund request can be processed. Refunds can not be issued for end-use technical problems, including browser or connectivity issues.
Poor Quality: If there is a flaw in the file which does not meet Fineartpixel.com's professional quality standard, as confirmed by a site administrator.
We can not refund files which:
Have been downloaded, but are no longer wanted by the user. A user is unable to open, due to not having compatible/required software.
Refund Method
In the case of refunds, we will return your money via the original purchase method. If you purchased with PayPal, we will refund the full amount to your PayPal account. In the case of a credit card purchase, we will return the full amount to your credit card. Please note that refunds may take several days to process, depending on the nature of the purchase. Credit card refunds may take up to a full week to be accurately reflected on your card.

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